impact players - how to take the lead, play bigger, and multiply your impact

impact players - how to take the lead, play bigger, and multiply your impact

Impact Players - How To Take The Lead, Play Bigger, And Multiply Your Impact

Thinkers50 Top 10 Best New Management Books for 2022

Why do some people break through and make an impact while others get stuck going through the motions?

In every organization there are Impact Players—those indispensable colleagues who can be counted on in critical situations and who consistently receive high-profile assignments and new opportunities. Whether they are on center stage or behind the scenes, managers know who these top players are, understand their worth, and want more of them on their team. While their impact is obvious, it’s not always clear what actually makes these professionals different from their peers.

InImpact Players, New York Times bestselling author and researcher Liz Wiseman reveals the secrets of these stellar professionals who play the game at a higher level. Drawing on insights from leaders at top companies, Wiseman explains what the most influential players are doing differently, how small and seemingly insignificant differences in how we think and act can make an enormous impact, and why—with a little coaching—this mindset is available to everyone who wants to contribute at their highest level.

Based on a study of 170 top contributors, Wiseman identifies the mindsets that prevent otherwise smart, capable people from contributing to their full potential and the five practices that differentiate Impact Players:

+ While others do their job, Impact Players figure out the real job to be done.

+ While others wait for direction, Impact Players step up and lead.

+ While others escalate problems, Impact Players move things across the finish line.

+ While others attempt to minimize change, Impact Players are learning and adapting to change.

+ While others add to the load, the Impact Players make heavy demands feel lighter.

+ Wiseman makes clear that these practices—and the right mindset—can help any employee contribute at their fullest and shows leaders how they can raise the level of play for everyone on the team. Impact Players is your playbook for the new workplace.

reunion - leadership and the longing to belong

reunion - leadership and the longing to belong

Reunion - Leadership And The Longing To Belong

Building on the success of Reboot and the concept of radical self-inquiry, executive coach Jerry Colonna encourages leaders to consider the ways they have been complicit in, and benefitted from, the conditions in the world they say they’d like to change and shows them the path to creating new systems of inclusion for everyone.

We all want to belong. For executives and managers, to be better leaders—and people—we must create welcoming environments in which ourselves and others feel recognized and have a place. But to do so, we must first face our own need for belonging and how that need is often thwarted. Colonna argues that only through radical self-inquiry can we come home to ourselves and others and, in doing so, create systemic belonging—homes—for everyone.

Many people in power fall into the trap of toxic leadership. But this toxicity can be overcome. Colonna guides us on a journey of reunification with the disowned parts of ourselves, the myths and truths of our ancestors, as well as a deeper connection with those most affected by systems of exclusion. He shows how to apply radical self-inquiry (“How have I been complicit in creating the conditions I say I don't want?”) and broaden it to include “How have I been complicit in maintaining systems of oppression that I say I don’t want?” And, more important, “What do I need to give up that I love in order to have the systems of belonging that I want?”

The necessary first step is for leaders and others who hold power to see themselves clearly. The vital second step is to see and alter the effects of one’s untended, unhealed wounds and beliefs on those we are tasked to lead.

Doing so, we are then able to reimagine businesses as collectives where a shared sense of belonging thrives. Doing so will cause a reckoning with the accepted definitions of leadership, success, and value.

With its unusual blend of poetry, quotes, and examples from Colonna’s own life as well as the lives of his clients—Reunion is a life-altering guide for today’s complex and divisive world. Its wise insights and practical advice will help create an inclusive and welcoming workspace, discover the best of who we are, and nurture and support those whom we are privileged to lead.

the end of the world is just the beginning

the end of the world is just the beginning

The End Of The World Is Just The Beginning

A New York Times Bestseller!

2019 was the last great year for the world economy.

For generations, everything has been getting faster, better, and cheaper. Finally, we reached the point that almost anything you could ever want could be sent to your home within days - even hours - of when you decided you wanted it.

America made that happen, but now America has lost interest in keeping it going.

Globe-spanning supply chains are only possible with the protection of the U.S. Navy. The American dollar underpins internationalized energy and financial markets. Complex, innovative industries were created to satisfy American consumers. American security policy forced warring nations to lay down their arms. Billions of people have been fed and educated as the American-led trade system spread across the globe.

All of this was artificial. All this was temporary. All this is ending.

In The End of the World is Just the Beginning, author and geopolitical strategist Peter Zeihan maps out the next world: a world where countries or regions will have no choice but to make their own goods, grow their own food, secure their own energy, fight their own battles, and do it all with populations that are both shrinking and aging.

The list of countries that make it all work is smaller than you think. Which means everything about our interconnected world - from how we manufacture products, to how we grow food, to how we keep the lights on, to how we shuttle stuff about, to how we pay for it all - is about to change.

In customary Zeihan fashion, rather than yelling fire in the geoeconomic theatre, he narrates the accumulation of matchsticks, gasoline, and dynamite in the hands of the oblivious audience, suggesting we might want to call the fire department.

A world ending. A world beginning. Zeihan brings readers along for an illuminating (and a bit terrifying) ride packed with foresight, wit, and his trademark irreverence.

lead like a marine

lead like a marine

Lead Like A Marine

A NATIONALBESTSELLER

The U.S. Marines Corps is the greatest fighting force on the planet, but it’s so much more than that: it’s a factory for producing first-rate leaders, problem-solvers, and innovators.

In 2006, John Warren and John Thompson led Marines into combat in the world’s most dangerous city: Ramadi, Iraq. But when they got home, employers didn’t understand what they had to offer. Undeterred, they founded their own specialty mortgage company, growing it from scratch into a national powerhouse over the course of a decade.

When the two decorated veterans applied the values and training of the U.S. Marine Corps to build a thriving business, they defied corporate America’s expectations. That’s because they realized that, far from producing mindless drones, the Corps trains its warriors in adaptability, initiative, and courage—ideal traits for anyone in leadership.

In Lead Like a Marine, Warren and Thompson lay out the simple, universal rules that helped them succeed, from valuing grit and potential over pedigree, to condensing large groups into resilient “fireteams,” to cross-training team members so that anyone can step up to the plate in a crisis. While the corporate world is mired in maintaining the status quo, respecting status, and flattering ego, Warren and Thompson stripped away the fat that prevents organizations from innovating and excelling.

Full of smart, actionable advice, gripping combat stories, and entrepreneurial lessons, this book will give you the tools and the training you need to truly lead like a Marine.

executive presence 2.0

executive presence 2.0

Executive Presence 2.0

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are game-changers.

Nearly a decade ago, economist Sylvia Ann Hewlett cracked the code of executive presence (EP). Drawing on complex data and in-depth interviews with senior executives from sectors as different as finance and fashion, she demonstrated that EP is a potent mix of gravitas, communication, and appearance.

Executive Presence became a classic. Translated into seven languages, it’s helped tens of thousands of ambitious, accomplished professionals to fast-track their careers. Chuck Robbins (CEO of Cisco), and Thasunda Brown Duckett (CEO, TIAA), are among the leaders who recommend this book for any up-and-comer seeking to rise through the ranks and do something extraordinary with their lives.

But EP has evolved. Black Lives Matter, the #MeToo movement, and a global pandemic have changed the leadership equation. But how? To answer that question, in 2022, Hewlett embarked on a second round of quantitative and qualitative research, targeting seasoned leaders and thirty-something-year-old executives at the cutting edge of the new economy (fin-tech, gaming, media). Her findings are timely as new executives find their feet in a post-pandemic world.

Hewlett demonstrates that in 2023 leaders worldwide seek to promote high-performing men and women who exude confidence but also project authenticity and inclusivity. They’re also intent on advancing those who excel at leading remote teams and demonstrate a command of social media. It’s no coincidence that Eddie Glaude, Amanda Gorman, and Gustavo Dudamel are stars of this new edition of Executive Presence and the usual suspects.

Hewlett’s most potent message, ten years ago and now, is that EP is eminently learnable. You don’t need to have the voice of James Earl Jones, the communication skills of Steve Jobs, or the athleticism of Michelle Obama to ace EP. You merely have to arm yourself with the tools and tactics contained in these pages.

possible

possible

Possible

The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time.

Conflict is increasing everywhere, threatening everything we hold dear—from our families to our democracy, from our workplaces to our world. In nearly every area of society, we are fighting more and collaborating less, especially over crucial problems that demand solutions.

With this groundbreaking book, bestselling author and international negotiator William Ury shares a new “path to possible”—time-tested practices that will help readers unlock their power to constructively engage and transform conflict. Part memoir, part manual, part manifesto, Possible offers stories and sage advice from Ury’s nearly 50 years of experience on the front lines of some of the world’s toughest conflicts.

One of the world’s top experts in the field, Ury has worked on conflicts ranging from boardroom battles to labor strikes, from the US partisan divide to family feuds, from wars in the Middle East, Colombia and Ukraine to helping the US and USSR avoid nuclear disaster. Now, in Possible, he helps us tackle the seemingly intransigent problems facing us.

In Possible, Ury argues conflict is natural. In fact, we need more conflict, not less—if we are to grow, change, evolve and solve our problems creatively. While we may not be able to end conflict, we can transform it—unleashing new, unexpected possibilities.

Successfully tested at Harvard University with almost a thousand participants from business, government, academia, and the nonprofit sector, Ury’s “Path to Possible” proved so valuable that Harvard’s Program on Negotiation selected it as its inaugural online daylong in April 2022.

Possible introduces Ury’s methods and makes them available for everyone. Combining accessible frameworks and powerful storytelling and offering dozens of examples, it is an essential guide for anyone looking to break through the toughest conflicts—in their workplace, family, community or the world.

smart startups

smart startups

Smart Startups

Learn how to perform at your very best, from the psychologist who has advised elite military operators, Olympic medalists, big wave surfers, neurosurgeons, cliff divers, first responders, Cirque du Soleil acrobats, professional athletes and coaches, Fortune 500 business executives, and CIA analysts.

Learned Excellence is a comprehensive and practical guide to the mental disciplines of high performance, from the expert who developed the US Navy SEALs mental toughness curriculum and has worked with thousands of top athletes, elite military personnel, business executives, and first responders.

These stars perform across a wide variety of fields, but they all have something in common: when they are at work they know how to think clearly, stay focused, and shrug off setbacks under very high levels of stress. They may have superb physical and intellectual traits, but it is the stuff going on above the neck and between the ears that makes them excellent. The difference between settling and achieving, between good and great, between contentment and fulfillment, is based entirely on their mental approach.

This approach isn’t innate; it is 100% learned. The world’s top performers aren’t born that way, they learn excellence. So can everyone else, and Dr. Eric Potterat can teach us.

One of the world’s leading performance psychologists and a retired US Navy Commander, Dr. Potterat has spent over three decades helping thousands of top performers from the military, sports, first responder, and business worlds improve. He served as the lead psychologist for the US Navy SEALs and the Los Angeles Dodgers, and has consulted with the US Women’s National Soccer team, the Miami Heat, Red Bull athletes, NASA astronauts, and dozens of Olympic medalists.

In Learned Excellence, Eric distills the insights he’s learned into five mental disciplines for high performance—Values & Goals, Mindset, Process, Adversity Tolerance, and Balance & Recovery. Illustrated with numerous stories and quotes, Learned Excellence features clear principles and practices that anyone can use to raise their game.

We are all performers, at work, at school, at home, and at life. Learned Excellence provides the roadmap to help each of us perform at our very best.

learned excellence

learned excellence

Learned Excellence

Learn how to perform at your very best, from the psychologist who has advised elite military operators, Olympic medalists, big wave surfers, neurosurgeons, cliff divers, first responders, Cirque du Soleil acrobats, professional athletes and coaches, Fortune 500 business executives, and CIA analysts.

Learned Excellence is a comprehensive and practical guide to the mental disciplines of high performance, from the expert who developed the US Navy SEALs mental toughness curriculum and has worked with thousands of top athletes, elite military personnel, business executives, and first responders.

These stars perform across a wide variety of fields, but they all have something in common: when they are at work they know how to think clearly, stay focused, and shrug off setbacks under very high levels of stress. They may have superb physical and intellectual traits, but it is the stuff going on above the neck and between the ears that makes them excellent. The difference between settling and achieving, between good and great, between contentment and fulfillment, is based entirely on their mental approach.

This approach isn’t innate; it is 100% learned. The world’s top performers aren’t born that way, they learn excellence. So can everyone else, and Dr. Eric Potterat can teach us.

One of the world’s leading performance psychologists and a retired US Navy Commander, Dr. Potterat has spent over three decades helping thousands of top performers from the military, sports, first responder, and business worlds improve. He served as the lead psychologist for the US Navy SEALs and the Los Angeles Dodgers, and has consulted with the US Women’s National Soccer team, the Miami Heat, Red Bull athletes, NASA astronauts, and dozens of Olympic medalists.

In Learned Excellence, Eric distills the insights he’s learned into five mental disciplines for high performance—Values & Goals, Mindset, Process, Adversity Tolerance, and Balance & Recovery. Illustrated with numerous stories and quotes, Learned Excellence features clear principles and practices that anyone can use to raise their game.

We are all performers, at work, at school, at home, and at life. Learned Excellence provides the roadmap to help each of us perform at our very best.

the power code

the power code

The Power Code

Power is not working—for women, for men, or for the world. We don’t need to remake women. We need to remake power.

New York Times bestselling authors Katty Kay and Claire Shipman are on a mission to reclaim power for women. In the wake of sweeping changes in the way we work, the veteran journalists challenge pre­conceived notions of what power is and what it’s good for, along with the insidious, mostly hidden structures of the status quo that hold women back.
What started as a straightforward examination of best practices has become a manifesto for a new form of power, a distinctly female version that is already emerging in workplaces, in politics, and on the home front. It’s a version that is more appealing to women (and most men as well). It offers women a blueprint for shaping their own professional futures, maximizing their impact for the benefit of others, and experiencing the real joy that comes from taking the reins and influencing outcomes.
Writing from their own lived experiences, Kay and Shipman interviewed dozens of women of all ages, races, and backgrounds around the world, as well as cutting-edge academic researchers. Taken together, these per­spectives offer a clear-eyed and hopeful redesign of the workplace and our relationships at home, one that puts women in a remade and modernized seat of power.
And now is exactly the right moment for women to step into their power. What’s at stake is much greater than the next job; it’s about the need for a new vision of what power can be, for a new code that focuses not simply on hierarchy, on having power over others, but also on purpose, on what power can achieve.
Both a prescription for societal change and a pro-fessional guidebook for individual women, The Power Code shows you how to leverage the power you already have, find new sources of power in yourself and your community, and remodel your workplace and your home-life to produce less ego, more joy, and maximum impact.
your brain at work, revised and updated

your brain at work, revised and updated

Your Brain At Work, Revised And Updated

A researcher and consultant burrows deep inside the heads of one modern two-career couple to examine how each partner processes the workday—revealing how a more nuanced understanding of the brain can allow us to better organize, prioritize, recall, and sort our daily lives.

Emily and Paul are the parents of two young children, and professionals with different careers. Emily is the newly promoted vice president of marketing at a large corporation; Paul works from home or from clients' offices as an independent IT consultant. Their days are filled with a bewildering blizzard of emails, phone calls, more emails, meetings, projects, proposals, and plans. Just staying ahead of the storm has become a seemingly insurmountable task.

In Your Brain at Work, Dr. David Rock goes inside Emily and Paul's brains to see how they function as each attempts to sort, prioritize, organize, and act on the vast quantities of information they receive in one typical day. Dr. Rock is an expert on how the brain functions in a work setting. By analyzing what is going on in their heads, he offers solutions Emily and Paul (and all of us) can use to survive and thrive in today's hyperbusy work environment—and still feel energized and accomplished at the end of the day.

In Your Brain at Work, Dr. Rock explores issues such as:

- why our brains feel so taxed, and how to maximize our mental resources

- why it's so hard to focus, and how to better manage distractions

- how to maximize the chance of finding insights to solve seemingly insurmountable problems

- how to keep your cool in any situation, so that you can make the best decisions possible

- how to collaborate more effectively with others

- why providing feedback is so difficult, and how to make it easier

- how to be more effective at changing other people's behavior

and much more.

human hacking - win friends, influence people, and leave them better off for having met you

human hacking - win friends, influence people, and leave them better off for having met you

Human Hacking - Win Friends, Influence People, And Leave Them Better Off For Having Met You

A global security expert draws on psychological insights to help you master the art of social engineering—human hacking. Make friends, influence people, and leave them feeling better for having met you by being more empathetic, generous, and kind.

Eroding social conventions, technology, and rapid economic change are making human beings more stressed and socially awkward and isolated than ever. We live in our own bubbles, reluctant to connect, and feeling increasingly powerless, insecure, and apprehensive when communicating with others.

A pioneer in the field of social engineering and a master hacker, Christopher Hadnagy specializes in understanding how malicious attackers exploit principles of human communication to access information and resources through manipulation and deceit. Now, he shows you how to use social engineering as a force for good—to help you regain your confidence and control. Human Hacking provides tools that will help you establish rapport with strangers, use body language and verbal cues to your advantage, steer conversations and influence other’s decisions, and protect yourself from manipulators. Ultimately, you’ll become far more self-aware about how you’re presenting yourself—and able to use it to improve your life.

Hadnagy includes lessons and interactive “missions”—exercises spread throughout the book to help you learn the skills, practice them, and master them. With Human Hacking, you’ll soon be winning friends, influencing people, and achieving your goals.

ask your developer

ask your developer

Ask Your Developer

Jeff Lawson, developer turned CEO of Twilio (one of Bloomberg Businessweek's Top 50 Companies to Watch in 2021), creates a new playbook for unleashing the full potential of software developers in any organization, showing how to help management utilize this coveted and valuable workforce to enable growth, solve a wide range of business problems, and drive digital transformation.

From banking and retail to insurance and finance, every industry is turning digital, and every company needs the best software to win the hearts and minds of customers. The landscape has shifted from the classic build vs. buy question, to one of build vs. die. Companies have to get this right to survive. But how do they make this transition?

Software developers are sought after, highly paid, and desperately needed to compete in the modern, digital economy. Yet most companies treat them like digital factory workers without really understanding how to unleash their full potential. Lawson argues that developers are the creative workforce who can solve major business problems and create hit products for customers—not just grind through rote tasks. From Google and Amazon, to one-person online software companies—companies that bring software developers in as partners are winning. Lawson shows how leaders who build industry changing software products consistently do three things well. First, they understand why software developers matter more than ever. Second, they understand developers and know how to motivate them. And third, they invest in their developers' success.

As a software developer and public company CEO, Lawson uses his unique position to bridge the language and tools executives use with the unique culture of high performing, creative software developers. Ask Your Developer is a toolkit to help business leaders, product managers, technical leaders, software developers, and executives achieve their common goal—building great digital products and experiences.

How to compete in the digital economy? In short: Ask Your Developer.

the power of flexing

the power of flexing

The Power Of Flexing

A leadership and learning expert shows you how to change your behavior, develop soft skills, and achieve personal and professional growth through a series of small experiments she calls “Flexing.”

A personnel shift at your organization puts you into a leadership role you don't feel prepared for.

Your boss tells you that you seem aloof and unapproachable in client meetings.

You need to win the support of the members of a local community group for a project you feel passionate about.

Addressing these diverse issues depends on improving your soft skills—such as time management, team building, communication and listening, creative thinking, and problem-solving. But this isn’t as easy as it may seem.

Sue Ashford, the chair of the Management and Organizations group at the Ross School of Business, has the solution. In this timely book, she introduces Flexing—a technique individuals, teams, and entire organizations can use to learn, grow, and develop their skills and knowledge with every new project, work assignment, and problem. Flexing empowers you to embrace any challenge and adapt to any change, yielding practical, valuable takeaways that ensure growth.

Flexing helps you move ahead when you’re confronted with a new challenge, or simply want to develop a vital skill. It’s a journey that begins with setting a flex goal—stating explicitly what you want to learn and how you want to grow. Once that flex goal is set, you then begin to run experiments, solicit feedback from peers or colleagues, and monitor and tweak your progress on the way to achieving your goal. Flexing can be tailored to each person, allowing you to reflect on your own experiences and incorporate the lessons you learn in the next project you tackle. It’s a growth mindset that will help you become the best version of yourself.

Flexing also works with teams and organizations. Ashford teaches small groups and large how to implement flexing to ensure their members are ready for new challenges. With more people moving to remote working full-time and developing new ways of collaborating in teams, this warm and practical guide will help every professional and any organization on the journey to greater effectiveness.

ultralearning: master hard skills, outsmart the competition, and accelerate your career

ultralearning: master hard skills, outsmart the competition, and accelerate your career

Ultralearning: Master Hard Skills, Outsmart The Competition, And Accelerate Your Career

Now a Wall Street Journal bestseller.

Learn a new talent, stay relevant, reinvent yourself, and adapt to whatever the workplace throws your way. Ultralearning offers nine principles to master hard skills quickly. This is the essential guide to future-proof your career and maximize your competitive advantage through self-education.

In these tumultuous times of economic and technological change, staying ahead depends on continual self-education--a lifelong mastery of fresh ideas, subjects, and skills. If you want to accomplish more and stand apart from everyone else, you need to become an ultralearner.

The challenge of learning new skills is that you think you already know how best to learn, as you did as a student, so you rerun old routines and old ways of solving problems. To counter that, Ultralearning offers powerful strategies to break you out of those mental ruts and introduces new training methods to help you push through to higher levels of retention.

Scott H. Young incorporates the latest research about the most effective learning methods and the stories of other ultralearners like himself--among them Benjamin Franklin, chess grandmaster Judit Polgár, and Nobel laureate physicist Richard Feynman, as well as a host of others, such as little-known modern polymath Nigel Richards, who won the French World Scrabble Championship--without knowing French.

Young documents the methods he and others have used to acquire knowledge and shows that, far from being an obscure skill limited to aggressive autodidacts, ultralearning is a powerful tool anyone can use to improve their career, studies, and life.

Ultralearning explores this fascinating subculture, shares a proven framework for a successful ultralearning project, and offers insights into how you can organize and exe - cute a plan to learn anything deeply and quickly, without teachers or budget-busting tuition costs.

Whether the goal is to be fluent in a language (or ten languages), earn the equivalent of a college degree in a fraction of the time, or master multiple tools to build a product or business from the ground up, the principles in Ultralearning will guide you to success.

the complete turtletrader: the legend, the lessons, the results

the complete turtletrader: the legend, the lessons, the results

The Complete Turtletrader: The Legend, The Lessons, The Results

This is the true story behind Wall Street legend Richard Dennis, his disciples, the Turtles, and the trading techniques that made them millionaires.

What happens when ordinary people are taught a system to make extraordinary money? Richard Dennis made a fortune on Wall Street by investing according to a few simple rules. Convinced that great trading was a skill that could be taught to anyone, he made a bet with his partner and ran a classified ad in the Wall Street Journal looking for novices to train. His recruits, later known as the Turtles, had anything but traditional Wall Street backgrounds; they included a professional blackjack player, a pianist, and a fantasy game designer. For two weeks, Dennis taught them his investment rules and philosophy, and set them loose to start trading, each with a million dollars of his money. By the time the experiment ended, Dennis had made a hundred million dollars from his Turtles and created one killer Wall Street legend.

In The Complete Turtle Trader, Michael W. Covel, bestselling author of Trend Following and managing editor of TurtleTrader.com, the leading website on the Turtles, tells their riveting story with the first ever on the record interviews with individual Turtles. He describes how Dennis interviewed and selected his students, details their education and experiences while working for him, and breaks down the Turtle system and rules in full. He reveals how they made astounding fortunes, and follows their lives from the original experiment to the present day. Some have grown even wealthier than ever, and include some of today's top hedge fund managers. Equally important are those who passed along their approach to a second generation of Turtles, proving that the Turtles' system truly is reproducible, and that anyone with the discipline and the desire to succeed can do as well as—or even better than—Wall Street's top hedge fund wizards.

In an era full of slapdash investing advice and promises of hot stock tips for "the next big thing," as popularized by pundits like Jim Cramer of Mad Money, the easy-to-follow objective rules of the TurtleTrader stand out as a sound guide for truly making the most out of your money. These rules worked—and still work today—for the Turtles, and any other investor with the desire and commitment to learn from one of the greatest investing stories of all time.

reprogramming the american dream

reprogramming the american dream

Reprogramming The American Dream

** #1 Wall Street Journal Bestseller **

In this essential book written by a rural native and Silicon Valley veteran, Microsoft’s Chief technology officer tackles one of the most critical issues facing society today: the future of artificial intelligence and how it can be realistically used to promote growth, even in a shifting employment landscape.

There are two prevailing stories about AI: for heartland low- and middle-skill workers, a dystopian tale of steadily increasing job destruction; for urban knowledge workers and the professional class, a utopian tale of enhanced productivity and convenience. But there is a third way to look at this technology that will revolutionize the workplace and ultimately the world. Kevin Scott argues that AI has the potential to create abundance and opportunity for everyone and help solve some of our most vexing problems.

As the chief technology officer at Microsoft, he is deeply involved in the development of AI applications, yet mindful of their potential impact on workers—knowledge he gained firsthand growing up in rural Virginia. Yes, the AI Revolution will radically disrupt economics and employment for everyone for generations to come. But what if leaders prioritized the programming of both future technology and public policy to work together to find solutions ahead of the coming AI epoch? Like public health, the space program, climate change and public education, we need international understanding and collaboration on the future of AI and work. For Scott, the crucial question facing all of us is this: How do we work to ensure that the continued development of AI allows us to keep the American Dream alive?

In this thoughtful, informed guide, he offers a clear roadmap to find the answer.

hit refresh

hit refresh

Hit Refresh

“At the core, Hit Refresh, is about us humans and the unique quality we call empathy, which will become ever more valuable in a world where the torrent of technology will disrupt the status quo like never before.” – Satya Nadella from Hit Refresh

“Satya has charted a course for making the most of the opportunities created by technology while also facing up to the hard questions.” – Bill Gates from the Foreword of Hit Refresh

The New York Times bestseller Hit Refresh is about individual change, about the transformation happening inside of Microsoft and the technology that will soon impact all of our lives—the arrival of the most exciting and disruptive wave of technology humankind has experienced: artificial intelligence, mixed reality, and quantum computing. It’s about how people, organizations, and societies can and must transform and “hit refresh” in their persistent quest for new energy, new ideas, and continued relevance and renewal.

Microsoft’s CEO tells the inside story of the company’s continuing transformation, tracing his own personal journey from a childhood in India to leading some of the most significant technological changes in the digital era. Satya Nadella explores a fascinating childhood before immigrating to the U.S. and how he learned to lead along the way. He then shares his meditations as a sitting CEO—one who is mostly unknown following the brainy Bill Gates and energetic Steve Ballmer. He tells the inside story of how a company rediscovered its soul—transforming everything from culture to their fiercely competitive landscape and industry partnerships. As much a humanist as engineer and executive, Nadella concludes with his vision for the coming wave of technology and by exploring the potential impact to society and delivering call to action for world leaders.

“Ideas excite me,” Nadella explains. “Empathy grounds and centers me.” Hit Refresh is a set of reflections, meditations, and recommendations presented as algorithms from a principled, deliberative leader searching for improvement—for himself, for a storied company, and for society.

arriving today

arriving today

Arriving Today

Shortlisted for the 2021 Porchlight Business Book Awards, Current Events & Public Affairs

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.

We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, rapidly advancing technologies are transforming the way goods are transported and displacing workers in ways never before seen.

In Arriving Today, Christopher Mims goes deep, far, and wide to uncover how a single product, from creation to delivery, weaves its way from a factory on the other side of the world to our doorstep. He analyzes the evolving technologies and management strategies necessary to keep the product moving to fulfill consumers’ demand for “arriving today” gratification. Mims reveals a world where the only thing moving faster than goods in an Amazon warehouse is the rate at which an entire industry is being gutted and rebuilt by innovation and mass shifts in human labor practices. He goes behind the scenes to uncover the paradoxes in this shift—into the world’s busiest port, the cabin of an 18-wheeler, and Amazon’s automated warehouses—to explore how the promise of “arriving today” is fulfilled through a balletic dance between humans and machines.

The scope of such large-scale innovation and expended energy is equal parts inspiring, enlightening, and horrifying. As he offers a glimpse of our future, Mims asks us to consider the system’s vulnerability and its resilience, and who shoulders the burden, as we hurtle toward a fully automated system—and what it will mean when we are there.

web3

web3

Web3

A WALL STREET JOURNAL AND GLOBE AND MAIL BESTSELLER

An essential introduction and guide to navigating the next Internet revolution—everything from the metaverse and NFTs to DAOs, decentralized finance, and self-sovereign identity—from the co-author of the international bestseller Blockchain Revolution.

The Web, and with it the Internet, are entering a new age. We’ve moved from the “Read-only Web,” which had little functionality for interacting with content, to the “Read-Write Web,” which offered seemingly endless collaborative opportunities, from sharing with our favorite people to shopping at our favorite brands. But the profusion of cyberattacks, data hacks, and online profiling have left many of us to view digital life as a Faustian bargain in need of a major rethink.

That rethink is Web3, the “Read-Write-Own Web”—a decentralized Internet where individuals own their own identities and can securely trade assets like money, securities, intellectual property, and art peer to peer. Made possible by blockchains, the foundational technology of bitcoin, Web3 promises the biggest shake up of business since the invention of double-entry bookkeeping in the Middle Ages. It is the Internet’s new frontier.

In Web3, award-winning author and technology investor Alex Tapscott provides a cutting-edge guide to the Internet’s next era. Covering everything from the metaverse and non-fungible tokens to DAOs, decentralized finance, and self-sovereign identity, this indispensable, forward-thinking book describes the building blocks and often hidden technologies that will be foundational to our cultural and economic progress.

the fuzzy and the techie

the fuzzy and the techie

The Fuzzy And The Techie

A Financial Times Business Book of the Month from a leading venture capitalist offers a host of revelations on who will be driving innovation in the years to come.

Finalist for the 2016 Financial Times/McKinsey Bracken Bower Prize

“Scott Hartley artfully explains why it is time for us to get over the false division between the human and the technical.” ―Tim Brown, CEO of IDEO and author of Change by Design

Scott Hartley first heard the terms fuzzy and techie while studying political science at Stanford University. If you majored in humanities or social sciences, you were a fuzzy. If you majored in computer or hard sciences, you were a techie. While Silicon Valley is generally considered a techie stronghold, the founders of companies like Airbnb, Pinterest, Slack, LinkedIn, PayPal, Stitch Fix, Reddit, and others are all fuzzies―in other words, people with backgrounds in the liberal arts.

In this brilliantly counterintuitive book, Hartley shatters assumptions about business and education today: learning to code is not enough. The soft skills―curiosity, communication, and collaboration, along with an understanding of psychology and societal ills―are central to why technology has value. Fuzzies are the instrumental stewards of robots, artificial intelligence, and machine learning. They offer a human touch that is of equal if not greater importance in our technology-led world than what most techies can provide.

For anyone doubting whether a well-rounded liberal arts education is practical in today’s world, Hartley’s work will come as an inspiring revelation.

influence, new and expanded - the psychology of persuasion

influence, new and expanded - the psychology of persuasion

Influence, New And Expanded - The Psychology Of Persuasion

The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.

In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science.

You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else.

Cialdini’s Principles of Persuasion:

Reciprocation
Commitment and Consistency
Social Proof
Liking
Authority
Scarcity
Unity, the newest principle for this edition

Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—including a three-year field study on what leads people to change—Influence is a comprehensive guide to using these principles to move others in your direction.

build: an unorthodox guide to making things worth making

build: an unorthodox guide to making things worth making

Build: An Unorthodox Guide To Making Things Worth Making

**New York Times, Wall Street Journal, and USAToday Bestseller**

Tony Fadell led the teams that created the iPod, iPhone and Nest Learning Thermostat and learned enough in 30+ years in Silicon Valley about leadership, design, startups, Apple, Google, decision-making, mentorship, devastating failure and unbelievable success to fill an encyclopedia.

So that’s what this book is. An advice encyclopedia. A mentor in a box. 

Written for anyone who wants to grow at work—from young grads navigating their first jobs to CEOs deciding whether to sell their company—Build is full of personal stories, practical advice and fascinating insights into some of the most impactful products and people of the 20th century.

Each quick 5-20 page entry builds on the previous one, charting Tony’s personal journey from a product designer to a leader, from a startup founder to an executive to a mentor. Tony uses examples that are instantly captivating, like the process of building the very first iPod and iPhone. Every chapter is designed to help readers with a problem they’re facing right now—how to get funding for their startup, whether to quit their job or not, or just how to deal with the jerk in the next cubicle.

Tony forged his path to success alongside mentors like Steve Jobs and Bill Campbell, icons of Silicon Valley who succeeded time and time again. But Tony doesn’t follow the Silicon Valley credo that you have to reinvent everything from scratch to make something great. His advice is unorthodox because it’s old school. Because Tony’s learned that human nature doesn’t change. You don’t have to reinvent how you lead and manage—just what you make. 

And Tony’s ready to help everyone make things worth making. 

twelve and a half: leveraging the emotional ingredients necessary for business success

twelve and a half: leveraging the emotional ingredients necessary for business success

Twelve And A Half: Leveraging The Emotional Ingredients Necessary For Business Success

USA Today Bestseller

In his sixth business book, bestselling author, entrepreneur, and investor Gary Vaynerchuk explores the twelve essential emotional skills that are integral to his life—and business—success and provides today’s (and tomorrow’s) leaders with critical tools to acquire and develop these traits.

For decades, leaders have relied on “hard” skills to make smart decisions, while dismissing the importance of emotional intelligence. Soft skills like self-awareness and curiosity aren’t quantifiable; they can’t be measured on a spreadsheet and aren’t taught in B-schools or emphasized in institutions. We’ve been taught that emotional intelligence is a “nice to have” in business, not a requirement. But soft skills can actually accelerate business success, Gary Vaynerchuk argues. For analytical minds, it’s challenging to understand how to get “better” at being self-aware, curious, or empathetic—or even why it’s important to try. 

In this wise and practical book, Gary explores the 12 human ingredients that have led to his success and happiness and provides exercises to help you develop these traits yourself. He also shares what the “half” is—that emotional ingredient of leadership he’s weakest at and makes the most effort to improve. Working through the ideas and exercises in the book, he teaches you how to discover your own “halves” and offers insight on how to strengthen them. 

Gary’s secret to success is using these twelve traits in varying mixtures, depending on the situation. But how do we know when to balance patience with ambition? Humility with conviction? Gary provides real-life examples involving common business scenarios to show you how to use them together for optimum results. 

This iconoclastic book will help you refine your ingredients and improve your leadership capabilities. When implemented in the proper situation, these ingredients can help leaders land promotions, retain core employees, move faster than competitors, win the loyalty of customers, and build successful organizations that last.   

conquering the seven summits of sales: from everest to every business, achieving peak performance

conquering the seven summits of sales: from everest to every business, achieving peak performance

Conquering the Seven Summits of Sales: From Everest to Every Business, Achieving Peak Performance

Two experts who have summited the tallest mountains on each of the seven continents—and scaled the highest peaks in corporate sales—examine what it takes to achieve sales success, drawing on the techniques and determination it takes to climb the world’s highest peaks.

When Susan Ershler and John Waechter each made the grueling journey to the top of Mount Everest, they were motivated by the desire to join the elite group of climbers that had conquered the Seven Summits, the highest peaks on each of the seven continents. It was this same determination that made them star performers in corporate sales, one of the toughest jobs in global business. They both cherish the deep satisfaction that only comes from attaining a seemingly impossible goal through focus, determination, and persistence.

In this unique and inspiring guide, Susan and John draw on their experiences to inspire sales professionals to overcome their perceived limitations and reach new heights of success, illustrating how any sales professional can achieve peak performance. They show how to clearly define goals, “choose the right Sherpa” (build the right team), commit to a vision, “travel light” (manage your time), and “measure the mountain” (track your progress).

Interweaving concrete, tested methods for high achievement in sales, with stories of harrowing climbs and perseverance, Conquering the Seven Summits of Sales proves that anyone can experience the tremendous sense of closure and satisfaction that comes with overcoming perceived limitations and achieve something real and meaningful.

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